Legend Park Apartments

I had a decent experience with Legend Parks Apartments. The view from the outside looks beautiful, the staff seems friendly, and the maintenance personnel respond promptly. However, when it is time to move out, the staff will clear you out and charge you for the cleaning and the wear and tear to the apartment, which is expected anyway. I moved out over four months ago and still haven't received my deposit, I called several times to check on it and they will give you the runaround. From what it seems, I am not the only one with this issue so be aware and ensure you track your deposit's return on time.

I absolutely love how this complex gives off a homely vibe the second you step in. They have a playground on the premises and a pond where you can indulge in fishing. The dog park is well-maintained and the apartments are nearly soundproof. Angie greeted me with a warm smile and offered me some coffee as soon as I arrived. It was a pleasure meeting someone with such a vibrant personality, and she made me feel right at home.

Very safe and nice location, rent is a little pricey which makes it frustrating when amenities such as the grill or pool are not in working order for months at a time.

The staff is amazing. My expeience while living in the community is nothing but enjoyable and stress free. Everything is taken care of as soon as any issue arises.

The staff is very conscientious and helpful. As a disabled veteran they have had to take steps to ensure that my family and I are comfortable during our 3 year stay here. I appreciate each and everyone of them who work to maintain this complex and community.

If you're looking for a place in Lawton, I would skip Legend Park. Currently on the search for an apartment myself and when I went to view apartments last week, a 1 bedroom/1 bath was under $1,000. I returned the following day to discuss details and when I checked the website it was nearly $1,200! Less than 24 hours between showings and a $200 price jump with no change to the apartments! When I asked Angie about it, she said she was "99.5%" positive that price was wrong and would call me about it the following Monday to confirm. I never received a phone call so I called on Tuesday and a man who did not introduce himself confirmed that the $1,200 was the new correct price. I explained my situation and said I wished I'd been warned before viewing that there was going to be a massive price hike the following day and he said nothing. I feel like I've been caught in a bait-and-switch. Beyond that, there were problems with both customer service and the apartments themselves. Angie, despite being friendly, reveals way too much information about herself and it made both me and my father uncomfortable. When we were trying to view apartments she did not know which keys went to which particular style of home. She also gave me keys to someone else's apartment on accident! It seems that this is not out of the norm in the leasing office and that everyone is extremely disorganized. In addition, prior to my showing she received a phone call from a tenant saying his heat was out- keep in mind it was less than 32 degrees outside when this happened- and she took me to see apartments before contacting the maintenance man. While I appreciate that she wanted to show my home quickly, given the weather though I think calling the maintenance man first would've been better, especially since it showed me how maintenance requests are prioritized at a property that charges so much for so little. By the time she'd called the maintenance man he said he'd already left the property and that it'd be several hours until he was able to check out the problem. The apartments themselves are fine, but not impressive, especially for the price. The first apartment I saw had several very large water spots on the ceilings and the carpet was separating from the walls and hardwood of the kitchen. The second apartment had water damage under the sink warping the inside of the cabinet. Every apartment I saw had cleaner left in the back of the oven that had dried on, and had water bottles left in the fridge/freezer or trash that had been left behind. Given that these were move-in ready apartments, there's clearly not a thorough enough process to ensure apartments are actually move-in ready. The gate to the Phase 1 part of the apartments was broken, thus open and defeating the purpose of a gated community. The box to the Phase 2 part of the apartments was also broken, meaning that you can't contact the office to let you in for a viewing unless you actually call them. The walking gate was also left open, once again defeating the purpose of a gated community. During my tour when I asked about the broken gate and the many reviews online about it, Angie pretty much swept off my comments, mostly remarking that people shouldn't be breaking them if they wanted the gates to work. My whole process dealing with this apartment complex feels like a waste of time. Genuinely, military members looking to get off post- look towards the Bristol (who has phenomenal customer service and are cheaper), District SIX10 (who also has phenomenal customer service and are cheaper), or even the Flats at MacArthur (which are directly across the street, but much nicer, and now following the price hike at Legend Park- also cheaper!)

Everything was great with the complex except for the staff in the office, especially the manager, Jessica. The front desk ladies are unprofessional and do not understand their jobs. Before I left my apartment, I made sure it was cleaner than their faces, However, they ended up charging me $100 for nothing after I received the deposit check. I apologize to the owner of the complex, and I am unsure of how he could have hired those individuals. they are liars, and unprofessional. Guys don’t trust them.

Military/CCC/BOLC Read this When I first tried to move in, the staff gave me keys to my apartment and told me they had inspected it and it was good to go. Once I went to move in, the apartment was flooded and disgusting. (Pictures Attached) I was then forced to take a different apartment. I had to change from a 3 bedroom to a 2 bedroom which really threw a wrench in my plans. I got a $150 discount on the unit but in my opinion I feel like I still had been wronged due to their lack of attention to detail. The gates almost never worked. After I complained they fixed my gate the next day. However, the phase 1 gate remained broken over 90% of my lease. I think paying for a premium apartment with a gate was prt of the deal and they should honor that. I was given 2 key fobs when I moved in and most of my friends were not. Fitting into the keypad lane is a major pain and its a piece of junk. The fact that they cant get key fobs for the finite amount of apartments they have is ridiculous. The phase 2 pool was open for a total of less than 90 days. They closed it before the last day of summer on the calendar. The weather was 80-90° for weeks after that. The maintenance and cleaning of the pools is also awful. They say they do it once a week but even then, there is no way. My apartment had lots of damage when I moved in and they still tried to charge me for the same damage when I moved out. Large patches on walls and even doors. Poorly installed carpets. The washer, dryer, and dishwasher were extremely old. Washer didn’t even work at first. Put in a work order to have it fixed and the maintenance person said “it was running up to manufacturer specs.” It would not drain and sounded like a warzone in the laundry room. Finally after a second attempt another maintenance man came and said it needed to be replaced completely. Thank god. The dryer wasnt getting hot and just flipping for the full time. That they were able to fix. The dishwasher is probably from 2005 and was practically worthless to wash and dry dishes. The trash service is a scam. We should be able to opt out. $15 per month per unit for 1 time a week. Would love to see the profit breakdown for a couple of hours of work a week. The trash situation is also pretty nasty. 1 compacter in phase 2 for 10 buildings? Maybe that makes sense if you come to compact the trash a couple of times per day? But they don’t. Last thing, if you are military, you need to put your orders in at least 60 days in advance. That allows you to avoid paying the full month rent when you leave. The typical 30 days doesnt work. They base it on 30 days before that month starts or something like that. Just be careful. I think overall it’s a leadership problem by the staff. The management company should reevaluate how to truly run a “luxury” complex even if it’s in lawton.

Lived here quite a while ago, but the property still looks great, and I would consider moving back if I didn't own my own home!

This community is gorgeous! REVIEW: [recommends]

Awful. Gave me unit with different floorplan than what I was told. Left me without AC for 22 consecutive days during the summer. Would not provide me a gate remote because of covid. Changed the gate code without notifying anyone so residents were stuck outside. Absolutely horrid customer service. REVIEW: [doesn'trecommend]

All of it the apartment and amenities and staff are all great REVIEW: [recommends]

Tried to rent an apartment here, I was quoted for an apartment. I tried (and failed) to put in an application here because of several errors on their end. After a half dozen phone calls, we got it figured out and after filling out all the information, and putting in our 30 days at our current apartment, I was informed that the apartment was rented underneath me. I realize that a quote doesn't reserve the apartment, but I was actively trying to submit the application but couldn't because of their errors. The next available apartment wasn't for another 3 months. My first impression is that they are unprofessional, or they didn't want my wife & I to rent here. REVIEW: [doesn'trecommend]

This is the nicest peaceful gated community I've seen in Lawton, the staff are very friendly, professional, fun and very informative. Apartments are a great size plus comes with dishwasher, washer and dryer( which I love) and balcony also have a huge lake you can go fishing at I strongly recommend this complex to anyone looking for something nice and quiet 5 🌟 REVIEW: [recommends]

We lived here for 6mo, paid the same as our house mortgage(4bdrhome),gate NEVER worked,they complained bc the cheap blinds they have were bent and didn't look the same from the outside meanwhile there was another apt that had the faux wood blinds in ONE window. Also complained bc our dogs would bark when they would cut the grass...they're dogs, that's what they do when they see a stranger (they as in the apt workers not other residents)Dog poop everywhere, our dogs got flea...s from there. When we signed the lease, shauna(who thankfully doesn't work there) failed to give us our garage clicker and had to be told over over (many emails were sent prior to signing as well)that we needed the garage and we STILL got an email that we owed rent for the garage which we thought we had already paid. When we put in our move out notice they give you a paper with repair prices and each blind on that list was $100, my husband went out and bought new cheap blinds like they use and went into the office and they say oh we manage multiple apt complexes and that's for the higher end one which makes no sense. They know they can get away with all of this bc there are lots of soldiers that are there for a short period of time. We paid more for a gated community only to have the gates broken 98% of the time. Their excuse was that it got struck by lightening and their systems are specialand took a while to get the new equipment in even when they got it in the back gate was still wide open all the time. We had to run the dryer 2x in order for it to actually be dry and this was after getting it repaired bc it stopped working on a fri afternoon and they only do emergency calls on the weekend which to them this wasn't an emergency until I told them when you have a freshly washed load with uniforms that your husband needs on a mon it is. See more REVIEW: [doesn'trecommend]