Magnolia Place

Absurdly large payments to the guy who unlocks your room if you lock yourself out.

The office manager was extremely petty and did not know how to remain professional. It was actually quite embarrassing. There were a group of other tenants we were close with and told them what happened to make them aware. They also started to notice unporfessionalism with the head office manager. You never argue with a tenant when the tenant reports an incident with the staff. I was taken back by her rudeness and the way she handled situation. We have lived in several complexes throughout the years and we never once had a problem with the others because management was always accommodating and respectful. That is not the case with the head office manager at Magnolia place. We don't recommend renting from them. There are better rental companies around the Wilmington, DE and Kennett Square, PA area.

I've heard noises on the roof at 12:30AM on Sunday nights, usually once every two months, from what sounded like a cleaning crew due to power washing sounds. I reported this to management and they did nothing except told me to call the cops next time. The walls and floors are paper thin. I had noise canceling headphones on while I was watching a TV show and could still hear the bass from my neighbors TV downstairs. Hallways and stairs used to be frequently cleaned. Not so much anymore. We had litter in the stairs last for over a week. The elevator also smells like dog pee.

Simply the cost verus quality is not there. Great location to live but for the cost the units should be better ventilated from inside to the hallways as well as sound proof. Quality of materials used to make the units wear easily and break often. And the units are small for the price in comparison to similar rentals in the area.

The service is great now that there is a new management company in control. However, what you get is overpriced for what you pay. For $1500 a two-bedroom place seems like a lot. If you're planning on staying in the area, a condo would be a better place to go.