Summit Pointe Apartment Homes

CAUTION! Avoid this place otherwise, you will regret choosing this place! You may find nothing anything cheaper than the appliances that exist in these apartments in the market. Before you even think about this place, read the negative reviews about the poor maintenance, which not a joke! They are unprofessional! For example, If you have a refrigerator that is working all the time and does not cool enough to keep an ice cream frozen in the freezer at its highest cooling level, they do not care at all, and they say the fridge is just working fine! No matter how much you submit the maintenance order. Your orders could be checked as completed before even anyone enters your apartment! The management of this apartment could not be fine with this maintenance. Another example, emails about the inspection date will bombard you, nobody will inspect your apartment on the scheduled date. They get to your apartment on another day! No matter how many people sign the lease, they will give you one key for the apartment!! Also, they get your mailbox key as a hostage until you return their inspection form! All are different compared to what I experienced in other communities. The ground was kept clean. Also, Thomas is a nice kid, and he is polite and responsive in the leasing office when you sign the lease as he may leave a response after my review. However, this does not solve the existing fundamental maintenance issues in this community!!! In conclusion, avoid a long term headache for yourself and your family, go rent or buy a house!

Better washers and dryers. A dryer that dries and more that one washer and one dryer for our building would be appropriate. I was told our building is smaller so you only get one of each. Two failed attempts to repair bathtub faucet unsatisfactory. Both hot and cold side are worn out. I have learned to leave it dripping all the time because the threads are stripped and tightening them down means you run the chance of having to get your own tools out in the morning to turn the water on.

I know there was a lot of snowfalls this winter, even then the snow clearance could have been a little better and organized.

I think the parking could be better. A lot of times when I work late I have to park at other buildings. It would be nice to have a rec room or exercise room with even a couple of treadmills. overall it has been a good experience

After an unfortunate quarrel with the office staff regarding what was truly a very important issue, mine, Nora's and Melani's relationships with the staff have been as supportive, cordial, compatible, and collegial as it it was prior to the incident. I feel very fortunate to have my mother and sister in a community as safe, supportive, and friendly as Summit Pointe. They also feel fortunate to be here. They feel safe, supported, and in love with their home! Our only concern continues to be the difficult and unsafe entrance and exit from the complex onto Route 6. I know it it not something Summit Pointe can rectify alone: That it takes Dickson City's willingness to correct the problem. I ask only that they are made aware and reminded on a regular basis, of the community's concern. Thank you, Michael O'Steen