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Located in the popular Cedar Bluff neighborhood of West Knoxville, Tennessee, The Metropolitan Apartments offer beautiful apartments in an area known for terrific schools and great shopping. The Metropolitan Apartments are nestled among mature trees and lush landscaping for a true resort feel - but is still just minutes from Downtown Knoxville. The Metropolitan Apartments have must-see amenities that include tennis, basketball, and volleyball courts; a heated indoor swimming pool with hot tub and an outdoor swimming pool with sun deck; a car care center; a well-appointed fitness center; and a terrific clubhouse. After choosing your new pet-friendly apartment home at The Metropolitan Apartments, you can kick back and enjoy an evening by the fireplace or on your private patio or balcony. The Metropolitan Apartments feature thoughtfully-designed floor plans that will surround you in luxury and comfort. It's time to come home to The Metropolitan Apartments.
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Pets Accepted. Please call for pet policy.
Pets Accepted. Breed Restriction. Call for Policy. Call for service animal policy.
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Saturday May 19th Me and my Husband drove from Alabama to Tennessee to looked at an apartment and left 2 money Read More orders in the amount of $300 and $100. We decided to take apartment 1501 move in date would be 6/15. We were informed that we would be contact on Mon. May 21st. May 21st I called and spoke to Antonio who said he would send me a welcome letter with all the information with in a few minutes. May 23rd I called and was put to voice mail. May 24th I called again and spoke to Antonio he apologized and emailed me a welcome letter. When I received the email the price was $60 more. I sent a email back to Antonio that state we changed our mind please refund us our $350 dollar because that was not what we had agreed upon. I was never told about the extra fees. I did not receive a response.May 25 i sent another email requesting confirmation that the money would be returned. I did not receive a response. June 5 I send out another email requesting that someone please contact me regarding my deposit. No response. June 11th I called and spoke with the manager she apologized and said a check would be cut in the amount of $300 on Fri the 15th. I explained to her the amount should be $350 and she said she would look into it. 2 weeks later On June 28th I called and was put into the voice mail. I left a message with my name and phone and requested someone get back to me regarding my check. NO CALLJune 29th I called and spoke to Cindy explained i needed an answer and she put me on hold and spoke to the manager. When she returned back on the line she apologized and told me they had the check it was sent to them instead of me. She asked for my address which I provided and said she would give it to the manager and they would forward me the check today.It is now July 6th no call no check. Apparently changing Management company's was not an improvement. The reason I changed my mind about the apartment was because of the lack of communication.
July 06, 2018
I have been to many apartment complexes in knoxville but never met with such hostile office staff as we have h Read Moreere at the metropolitan. At first I was met with a lot of smiles and thy made sure I was comfortable, but now that they guaranteed my money I am being treated different with a lot of hostility and condescending behavior. All they have is a money hungry management who wouldnt admit their mistakes. Stay away and save yourself the trouble.
May 08, 2018
I have been living in Knoxville for over 6 year. This one should be ranked as the worst of the worst. I am not Read More a person who enjoying writing a bad review about my experience but this one drives me rage. You know what? The water supply shuts down at their ease 6 times in only 3 months!!! How CRAZY it was. What's more, we have no water supply for over 20 HOURS... does there an apt in U.S. supply the residents with no tapping water, that's more than our imagination. They do apologize a thousand times, however, they still keeping the water shutting down time as a TOP SECRET. WOW that's interesting, isn't it? They never give a time about when the water will shut down and how long it last, and left us with no preparation about how to live WITHOUT TAPPING WATTER for over 20 hours during the weekends and weekdays mornings. If you want a VALUABLE and UNFORGETTABLE experience about the life with no water to wash your hands, clean you family's bathroom, bathe in evening or morning on weekdays, do your cookings and laundry on weekends...etc. DO NOT HESITATE TO REGISTER AND RENEW YOUR LEASE!
March 19, 2018
I thought moving in the staff was very unfriendly. However, by the time we left it seemed most of the staff wa Read Mores friendly and helpful. The exterior of the buildings need maintenance, and found a few cockroaches in our apartment units.
February 04, 2014
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