Monterey Ranch

Monterey ranch has installed near-blackout "solar screens" on all the windows that previously had nice light screens on only half the window. These new dark shades have turned all the apartments into a sad, dark cave - even in broad daylight. Now I need to have my lights turned on when it is sunny outside. These screens are not "energy saving" because I need to have my lights on whenever I'm in the apartment to have proper light to do anything, especially in the kitchen at the back of the apartment. We cannot remove these screens either, they will just screw them back in and give a slap on the wrist. Not a single current resident I've talked to has said that they like these screens. Will be moving out asap.

Mail box is broken from last 15 days, no income mail, no alternate arrangement, complained 100 times but no resolution. we have to go pick our mail from post office every day. full of bugs. swimming pool makes you sick as it is always dirty and filthy. on top of that horrible/pathetic management. if you will complaint management will show their aggression.

Management is unfair and in denial the building is old and falling apart. They can fix the basketball courts or pools to look good yet once living here you are stuck with one of the most ruthless and ugly management operations in all of Austin. They do not care about your well being or fair practices and will rob you blind. Save yourself as their true colors come out in maintaining and trying to ride a South Asmustin gravy train they do not deserve. Health hazard and money pit...

gate always broken, trash always over flowing, sub-par laundry facilities, vehicle was vandalized multiple times

I've lived here for four years now, and have had normal issues of things breaking down. More, recently the a/c which in Austin Tx is a necessity not a luxury. I like the people here but most of all the quiet community,and easy access to area shops etc.