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Brookhaven Apartments rests in a beautiful residential area, with golf course views, outstanding landscaping, lakes and water fountains. All our homes have large private patios and balconies with access to courtyards and peaceful views. We have six floor plans, with sizes ranging up to 1125 sq. ft. Our location puts us just minutes away from the LBJ Freeway, Dallas North Tollway and IH 35.
Lease terms: 12 months
Pets Accepted. Call for service animal policy.
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Takes at least 3 requests before you will have a maintenance issue addressed. New management develops policie Read Mores on a whim. The new policy may be only imposed on a certain sector of tenants. When asked to see the written policy, it will not be forthcoming as it does not actually exist. Phone calls go unanswered & messages left do not receive a return call. At times, there is not even an option to leave a message. Rents are higher & not comparable to other apartments that have better amenities. There are no washer/dryer connections or microwaves at these apartments. Although there is a "no pet" policy, several tenants openly have dogs.
July 31, 2018
I have appreciated the maintenance team here at Brookhaven apartments the most in my 3 + year tenure at this m Read Moreediocre place. Management is absent, unavailable, and innefective, the apartment itself is old and in serious need of multiple upgrades (including a plumbing system that has ruptured every winter), but the view of the golf course at sundown is incredible.
July 29, 2018
It's place to live without frills.
July 28, 2018
Thank you for your feedback. We'd appreciate the opportunity to discuss your concerns in person so we can get a better understanding of your experience and what we can do to improve it. Feel free to stop by the office at your convenience. We'd be happy to address and resolve any issues you may have. Thanks!
Office Staff. There are no other real issues. The maintenance is ok, and the area is great! But the miscommuni Read Morecation with office staff and poor professionalism is horrible. They are rude and not pleasant.
July 25, 2018
We're sorry to hear that you're not having the five-star experience we strive to provide all of our residents. We want to improve your experience and we encourage you to stop by the office to give us in-person feedback in hopes of resolving your concerns regarding our methods of communication. Thank you, we hope to speak with you soon!
Heating and cooling of these apartments are horrible. The complex allows pets on property and satellite dishes Read More, also. Slow to do repairs when requested.
July 25, 2018
Thank you for taking the time to share your experience with us. We work hard to provide our residents with quality maintenance and comfortable homes, so were sorry to see that your resident care experience has not lived up to our high expectations. Please reach out to us directly to discuss your maintenance concerns and we would be happy to look into it for you!
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