Overall my experience has been good a Cool Springs. There have been minor repairs that took longer than necessary to be completed but other than that it has been a very nice place to live.
January 28, 2014
Apartment living is a challenge at best. Even though I was able to get an apartment in a "quiet" location in the complex, it hardly meets that requirement. The structure is such that I get to hear my neighbors above me, beside me and below me, continually. I also got "upgraded" which consists of a refrigerator that has an ice machine. Of course as a resident, you have no control over "which" refrigerator you get and I would to consider it an upgrade. I am not able to change the refrigerator
January 11, 2014
carpets are spotted, walls are smeared with touch up paint rather than a full paint job, sink faucet was covered in mold residue and bath tub is stained in a dirty grey that looks it has never been cleaned before and not scrubbing or amount of bleach can fix.
December 24, 2013
I was the first person to live in my apartment everything was fresh and new. The indoor parking was great in the summer but space quickly became limited unless you purchased a reserved spot. Now for the opportunities: leasing staff was inexperienced and hardly empathetic to the basic things like trash room not being cleaned frequently, fire alarm malfunction, pest control (crickets!). The apartments look great but had poor building materials. Overall new but average!
December 24, 2013
Ant problem toward the end of my stay.
December 13, 2013
Bad-The fire alarms went off once a month (false alarms). Constant construction. Employees don't care. Trash room always full.
Good- the rooms are great, location is great, beautiful pool!