Discovery at The Realm - Castle Hills

This place is awesome! Best complex I have ever lived in. Everyone from the leasing office to the maintenance staff have been very punctual and professional. I love the pond and pool, and even the onsite bar! I would highly recommend this apartment complex. For anyone looking for more of a community atmosphere, this is the place for you!

I'm moved in July 1st 2016. I moved out Memorial Day weekend and they had my apartment rented July 13th. It was told by the assistant office manager michelle that I would have all my prepaid rent refunded to me. I paid my rent through the end of my contract. Once I moved out they refused to return my phone calls, Michelle's text messages to me. I had to go to Texas to different times. Tried to make an appointment no appointments were made. I Showed up at the apartment complex and they have called security on me. Michelle refused to come out of her office to discuss the move out ledger that they changed. I Do you have a copy of the original move out and the one that she changed that I got from corporate. I had to threaten them with small claims court in order to return my $2400.00 As I do have all of that text messages and emails to and from their complex. One thing that I would warn anybody. There are barking dogs you can hear inside your apartment 24 hours A-day. I brought that to Michelle's attention which is the assistant manager into the manager misty and I was told to deal with it because that is apartment living. My very 1st week living at the apartment complex there was a stabbing right across the hallway I lived in apartment #1215. This all public record. Needless to say you will have to fight for any money that they owe you. Keep all records text messages and emails as you will have to prove it when you move out. After 3 months of fighting for my money back I finally got my money yesterday which was $2400.00 That's a lot of money on the table to lose when you were promised in its and writing that you would get it back.