Moda Newhouse

Management was terrible. A few of them were good, but many were pretty lazy and tried to cheat many times to draw money from us. I also received spam mail that was obviously due to their personal information leakage.

Had to leave unit and go stay in Hotel. They turn off Air Conditioning to all units in the building while it's 80+ degrees in the units. They do it every year. When its hitting 70 degrees outside, and your apartment is 80+ degrees, they think this is a good time to turn off the AC. It's awful, immoral, and btw illegal, Utah Fit Premises Act Section 1 b iii says owners must "maintain any air conditioning system in an operable condition;". There are no windows here that open. Building holds massive amount of heat. Leaving door open with multiple fans running all day and night makes no difference. Have had times here where I've been stuck with my unit at 80+ degrees all winter long. Have been here since 2016. I believe we have been in this building longer than any other resident. Would strongly recommend nobody rent here or any Moda property as no matter how many times they change management or setup new review pages deleting all the old negative reviews and hiding their previously awful ratings things just tend not to improve. Will be taking legal action and finding a new home immediately if situation not resolved.

I will start off by saying I am not a tenant. The options didn't work out for me. HOWEVER, I give a 5* to the managements Customer Service efforts. They followed up with me, kept in contact with me, checked in with me on what else they could offer. I have worked with another management firm in SLC, and my experience was just the opposite. So, thank you Moda Newhouse for your Excellent Customer Service.

I lived here a little over a year. It wasn’t too bad it’s a nice apartment. Although the management is awful. The older gentleman, his name De something, called my fiancé SEVERAL times throughout a week about my dog “barking.” My dog usually never barks, when my fiancé asked how he knew it was our dog he said that he was standing at our door. WELL DUH DOGS WILL BARK WHEN YOURE AT THEIR DOOR. When my fiancé told him that, the gentleman told my fiancé to come home and Drug our dog. Completely unprofessional, and honestly very rude. If you don’t want occasional barking 1. Don’t stand at our door! And 2. DONT ALLOW DOGS!! Their dog area to go to the bathroom is so small, and nobody really cleans up after their dogs, neither does the apartment. Very gross. Would not recommend this apartment to anyone who has any animal. Completely ruined my views.

I stayed at Moda Newhouse from January 2021 to September 2021 and enjoyed my stay. The management were super pleasant/helpful/responsive and I ended up staying past my lease at the month-to-month rate (for a small premium). Very flexible and it was easy to coordinate. However.... after moving out I was surprised to see $250-$300 in cleaning fees/painting fees deducted from my security deposit for abnormal items like "leaving screws in the wall", "scuff marks", a general cleaning fee, carpet cleaning. Carpet cleaning (I didn't have any pets, there were no burn marks in the carpet, no rips or stains either)? Screws in the wall? (I had hung up maybe 3-4 pictures, all of which I removed) Scuff marks? the marks left were from feet up against the wall near a desk, and about 4 sq ft. Normal turning over of an apt means a new coat of paint. Based on other reviews, the standard Moda policy is offloading the turnover costs to the tenants here, which is not a standard business practice. “Normal wear and tear” is deterioration that occurs as a result of everyday use of the rental unit, and without negligence, carelessness, accident, or misuse or abuse by the tenant. “Damage” refers to destruction to the rental unit that occurs because of abuse or negligence by a tenant during the course of the tenancy and can affect usefulness, value, normal function of the rental unit. Why? Because all of these items fall under normal wear and tear based on multiple court rulings. I had left the apartment in good condition and also taken a full video walkthrough before leaving. They sent me a video as well that showed the exact same condition I left it in. If you do find an apartment, you need to keep in mind that you'll be losing a good chunk of your security deposit when you move out. Very frustrated that this soured an otherwise nice stay. As a 10-year renter at 6 different apartments I was surprised and frustrated by this business policy.

I lived in Moda Newhouse for a year with my wife and we had a great experience. First of all, the office staff (Bianca, Brooke, and Alex) was always friendly and extremely helpful. We always felt very attended to and taken care of. The apartments themselves are nice. We had very few maintenance issues and when we did, they were taken care of quickly and with quality. We liked the dog wash as we got a puppy while we were living here. The location is great with Smith's grocery store right across the street and walking distance to Liberty park. I would definitely recommend living here.

There's a lot of great things about this place, but some not-so-great as well. Pros: -LOCATION! It's perfect. Newhouse is across the street from the Smiths, and within a block from Trader Joe's, the TRAX station, a yoga studio, and a haircut place. -If you face east, there's a great view of the mountains. -There's a decent lounge with pool table. -The manager, DeAndre, is awesome and helpful. Cons: -Moda tries to profit off you in anyway they can, like the following two points that Moda surely raises the prices on for profit: -You're forced to pay $25/month for a Trash Valet. It's worth paying that much for someone to take your trash 3/4 times a month. Plus, they don't even take recycling. -You're forced to pay for a smart home device each month (lopped in with your internet bill). The device is utterly useless. And again, they are going to profit off the fact that you must use this device according to your contract. -I've read other review of this establishment claiming many fees when you move out and that you likely won't get your deposit back. Summary: I like living here. Just know that it's more expensive than you think it will be.

Great downtown location right next to Smith's, Whole Foods, Natural Grocers and Sprouts. The building is modern and my apartment is bright and fully equipped with all the appliances I need including a Washer Dryer. Management is quick to fix anything that goes down. If you can get a corner apt grab it.

Great spaces and property management are great to work with. The billiards room is a highlight!

Top notch place to live in downtown SL. Great grounds, awesome staff that do more than expected!

Best management team in SLC! They treat you like family not just a tenant! They do their best to get to know the folks here on a personal level ..........Brooke always has a smile for everyone :)