Lynbrook at Mark Center

I'm here for yet another year and I really didn't think I would be. The Good: Resident services is proficient and maintenance is good depending on maintenance personnel! Hats off to the HVAC crew! It took nine times to fix the toilet. You may have to GO to the Residence Services building to resolve issues and get questions answered; return calls is about 70%. Winkler Botanical Gardens, AWESOME! The Bad: The apartment looks like it was renovated by the Three Stooges and rental prices that seem excessive for the area, until you check around. Maintenance crew routinely enter units without knocking or calling, chain your door! The Ugly: If you can put up with the blowing garbage everywhere, dark/dingy/dilapidated common areas, occasional mice and bugs in units, the occasional vandalism, parking issues and yes, they have improved some. It's really not THAT bad!

I had issues before I even moved in. After we (Morgan Properties and myself) both signed my lease, they broke the lease and told me the current occupants decided to resign and I would have to find somewhere else to live. This was less than one week before I was supposed to move in. I was new to the area and had no where else to go. I threatening legal action since we both signed the lease to make it active, and they magically found another unit for me to rent. However, it was clear the unit that was not ready for someone to move in because it was in shambles when I arrived. It was missing the overhead lights, the dishwasher was broken, the closet doors didn't open, and the list goes on. My original unit had a washer/dryer, so they promised me my new place would have one installed by August. I didn't get it until December. My shower and toilet overflowed simultaneously. It took them three days before coming to fix it so I could not shower or use the toilet at that time. When they fixed it, the maintenance team used my bath towels and bath mat to mop up the moldy water and also left feces on the bathroom floor that I then had to clean. They refused to pay me back for the damage done to my belongings. My garbage disposal wasn't working and when the maintenance team fixed it, the pipes spewed grease everywhere. They left my entire kitchen covered in grease and it took over 2 hours to clean. I had mice and cockroaches running around my apartment for the entire year I lived here despite buying my own traps and repellent and keeping my apartment clean. They tried treating it by using incredibly inhumane traps. My toilet overflowed with suds multiple times due to the people above me using too much soap in their washer. Not only did I end up having to clean it each time, but the staff told me to go to each apartment above me and talk to them about it to fix the issue.

I'm here another year and I really didn't think I would be. The Good: Resident services is proficient and maintenance is good depending on the personnel! You may have to GO to the Residence Services building to resolve issues and get questions answered, return calls is about 70%. Winkler Botanical Gardens is the Best! The Bad: The apartment looks like it was renovated by the Three Stooges and rental prices that seem excessive for the area, until you check around. The Ugly: If you can put up with the blowing garbage everywhere, dark/dingy/dilapidated common areas, occasional mice/roaches in units, vermin in dumpsters, the occasional vandalism, parking issues... It's really not THAT bad!

Terrible customer service ..........

Roaches, Rats, and very Rude leasing/residence services. It takes 2wks for maintenance to fix anything. Save yourself the headache and pay more for peace of mind.

I haven't been contacted.