The Oaks Of Dunlop Farms

My wife and I lived here for 3 years and the management staff is terrible. Anytime we needed something it always took forever to get it done. Once we went 5 days in the middle of the summer without any A/C whatsoever. We promptly notified the office of the issue and after 4 days of sweating to death, we confronted them about it and the office staff hadn't even notified the maintenance that we needed it fixed. The next day it was done. Now after having moved out they double charged us for our one time pet fee and took it from our security deposit. Then they took 2 months to look up their records before they admitted they messed up and I'm still waiting for my deposit back. This place is a headache to deal with I strongly recommend everyone look elsewhere for a new apartment. If anyone has any questions about our experience I'd be happy to answer in a message.

Overall, I have been pleased with my stay here. The landscaping, maintenance staff, location & lighting are a part of my decision. I've had excellent service since living here. As with all positive ratings, I've had some concerns as well.

I know maintenance is great. I have seen the maintenance supervisor working to turn apartments until 3am, to ensure quality. I could not give the apartments an excellent rating because the office staff is unattached and disinterested. The leasing agent will often be quite frank, short, and disrespectful. I love living here because the maintenance staff are very friendly, and they make sure everyone is taken care of.

I absolutely LOVE the oaks! I have been living here now for 9 months and have not one complaint! I did have a matienance issue with the AC when i first moved in but it was handled quickly and efficiently. The neighborhood is very welcoming and people are friendly. I just loved how after a bad snow storm the oaks community came together to get each other cars dugged out and cleaned off! The staff is awesome and there is always monthly community events going on!

I like everything about my apartment except I didn't get the upgrade in the kitchen or baths like I should have & like all the other tenants that are moving in have. I was given the key to the apartment right at the door & told I could move in. I expected the upgrade because it was shown on the internet but I thought maybe they hadn't finished the work. I am disappointed greatly in that. If they hadn't finished the upgrade I could have stayed in the motel a week.....