Held apt from Dec 2015 to Jun 2017, management made it easy for me to get into the unit, but trying to get them to take care of identified problems was nearly non-existent. When first leased no joint walk-through to record problems offered, so I did one of my own, took pictures, turned in long list to include a handwritten list. Included:
* miss-cut - ill fitting - paint stained - loose carpet - patched and fraying at seams
* cracked window with a hole in it
* Damaged sliding door screen
* Squealing exhaust fan -- maint came - squirted WD40 - got a little better still sounded bad - multiple reports - no results.
* Every window casing Moldy
* Cracked ceiling - a plethora of other issues.
Other than the WD40 mentioned no repairs.
During the lease 3 flood events occurred due to poor plumbing. As a Construction Manager I know current code requires expansion tanks on Water Heaters when copper or PEX exists. Plumbing was PEX that was blowing out - no Expansion Tank.
Yes, emergency repairs done, vacuumed water and then took months to complete repairs. Each event left hidden mold issues in carpet padding that could not be gotten out with the noisy dehumidifiers brought in and each event cost Us in electricity to power those industrial vacuums and the dehumidifiers running 24/7 for day's at a time.
When Management told we were moving at end of lease because of issues we had faced and because of the health problems encountered due to residual mold issues, their offer was for us to move to a different apt in the same complex. A complex with little to no real maintenance; costing us far more than we should endure (Insurance deductibles for lost property in the PEX blow-outs was $500 each) and then after we moved out, they failed to provide Us a breakdown of charges against Our deposit. We got a refund check of less than $100. Wrote requesting an explanation and more than two weeks later none has arrived.
Run fast, Stay away from this Complex and Pinnacle