This is the worst managed property I have lived since 2008. I am having a consistent noise issue from upstairs. When I first complained earlier this year, the answer was the office couldn't do anything. The upstairs unit is rented out by a firm that short leases it back (like AirBnB) thus office took no action initially. After consistent complains, they finally wrote an email to the firm advising of the noise 2 weeks later as I struggled to sleep during that time. After it stopped, the noise still came back here and there but I tolerated. About two weeks ago, the consistent noise came back. After putting up with it for a few days, I complained again. And this time I asked if a resident was living up there or a short lease tenant. Office didn't respond, but I went up to knock on the door. The neighbor didn't answer but the noise stopped for the night. The next morning, I got a response from the office saying the noise is not coming from upstairs and I scared them by knocking on their doors. I read this email, in bed, at night, as my ceiling was vibrating. So I decided to not renew my lease. Once I sent that e-mail out, all communications stopped from the office. That was mid this week. My request to confirm my intent to vacate was ignored as well. So, this saturday, I had to personally walked into the office, read my contract to find out an official form is required, waited about an hour for the form to be found, and filled it out and signed it so I can finally leave this god awful place once my lease is up.And yes, it's 12:27AM and I have industrial grade 3M ear plugs on and I hear the loud thumping noise from the ceiling. Just gotta survive 2 more month here.