We're here to help. See how Rent.com is responding to COVID-19. Learn More

Overlook Pointe

5405 Century Avenue

Property Ratings

5
4
4
4
3
3
2
1
1
1

Ratings & Trends

Location

3.8

Value

3.5

Maintenance

3.7

Office Staff

4.3

Landscaping

3.8

Building Exterior

3.3

Move-in Condition

3.3

Parking

3.7

Rec Facilities

2.9
May 29, 2018
I had a great time living here for 3 years. I love the staff and my neighbors. I love that almost all utilities are included in the rent. Maintenance was quick and painless. Neighborhood is peaceful and pretty. Parking is great. Location is removed from the hustle and bustle of Madison. The laundry service and card is very inconvenient. Whenever I go to the office, the reception is warm. They made an effort to remember me, even after I signed the lease. Maintenance - Never had an issue. When I first moved in, my fridge did not keep things cold enough. The work was done the next morning. Unfortunately, the fix didn't work - so they replaced the fridge the following day! The other time was a clogged shower drain. This was my fault, but I was young and didn't understand why it was flooding. They unclogged it for me - no questions asked. It's a little thing, but it made a big impression on me. Neighborhood - Safe. Peaceful. Lots of families with kids. The nearby Conservancy is beautiful. I recommend you hike to the top of the biggest hill there. You get a great view of Madison and the capitol. Close to Groceries, Gas, Hardware, and Food. After 9 PM, the neighborhood goes to sleep. There are a few bars nearby. There's a huge lake between you and downtown. My biggest gripe is laundry. You have to use a special card which you can only add money to by walking to the special machine outside the office. If you're not in the same building as the office, that's a rough hike on a winter's night. Only 3 washers/dryers in the basement. Laundromat was quicker and cheaper. Fitness Center is nice. Never crowded. Not 24 hour, but still good. No covered parking makes winter a pain, but parking lots were always plowed.
Anonymous
November 11, 2014
I look at the shared areas such as the basement for storage, laundry, hallways and stairways, as well as the grounds such as sidewalks, parking areas, garbage collection as well as the lawn, trees, and shrubs. Everything is kept in perfect condition.
Carl P.
January 25, 2014
I say good, as opposed to excellent, only because I have never liked "apartment living". However, I don't have a choice at the moment. Overlook Pointe has a great maintenance staff and is managed very well. Our neighbors are all very nice and thoughtful. I consider it a great value.
Andrew M.
January 15, 2014
I had to move buildings once because of a completely ridiculous neighbor, but since then it's been perfect. The office managers are friendly and understanding. I've been there 4+ years and it's worked out for me during that time. Good location as it's close to the beltline, close to downtown, and close to the interstate. The only thing I would say negative is that my rent has gone up every year. That being the case, they could add more to the complex.
Anonymous
January 15, 2014
They were fair, honest, and I got what I paid for.
Anonymous
December 24, 2013
They said we could have a dog then changed owners then said our dog wasnt welcome even though we picked up after our dog they said we did not so then they worked at making our living there a nightmare until we moved out
Anonymous
December 24, 2013
when I was there It was good- several years later I went back and looked at an apartment was not impressed
Anonymous